Shannon Arrendale
MBA, RN
Coeur D Alene, ID
Specialties
Perianesthesia, Gastroenterology, Infusion / Vascular, Management/Admin/Leadership, Neonatal, OB/GYN/L&D, Perioperative
Details
Professional Achievements:
EMPLOYMENT HISTORY
2014-current Kootenai Health Executive Director
Coeur d’Alene, ID Surgical, Women’s & Children’s Services
Responsibilities include
- Tactical and strategic leadership for service lines inclusive of growth and development, implementation of new services, and optimization of current operations
- Maintaining the quality of all procedural services across multiple service lines
- Oversight for contract provisions for anesthesia services across multiple service lines
- Active participation in Joint Operating Councils for Periop, Anesthesia, Orthopedics, Pediatrics, OB Hospitalist, and Specialty Procedures
Accomplishments:
- Managing through the COVID pandemic
- Rotating through Operations and Planning Section Chief roles within Incident Command structure
- Create and host weekly/bi-weekly Webex for all Kootenai Health leadership to disseminate and communicate current status of community and hospital statistics, changes in processes and procedures, and sharing of successes
- Created and implemented pre-procedural COVID testing processes and algorithms
- Created an internal float pool to Women’s & Children’s Services, eliminating reliance upon the Nursing Resource Team and elevating care with a more competent, consistent nursing team
- Created business plan for and implemented OB Hospitalist program
- Collaborated with OB Hospitalist team two create and implement an OBED
- Collaborated with Medical Staff Office in formalization of advanced practice professional privileges within the operating room
- Coordinated design, planning, construction, and operationalization of capacity expansions
- New outpatient infusion center which decompressed the Emergency Department, decreasing its left without being seen rate
- Additional two (2) new operating rooms and Hybrid OR providing additional capacity for newly recruited surgeons and expansion of vascular surgery program
- New Family Birth Center inclusive of ten (10) Labor and Delivery Rooms, eighteen (18) Postpartum rooms, and fourteen (14) bed Level III NICU to support a growing community
- Renovation of current operating room space with the addition of two new operating rooms primarily in support of Orthopedic Service Line needs
- Developed a business case for and implemented a Retinal Surgery Program which also covered Retinopathy of Prematurity (ROP) needs in NICU
- Strengthened NICU services from Level II to Level III to further support the north Idaho community to receive care locally
- Negotiated successful subscription agreements for new physician membership in ambulatory surgery center joint venture
- Implemented Periop 101 program to create a consistent pipeline of operating room nurses to support growth
- Created and implemented Block Time policy to support operating room efficiencies; collaborated with data analysts to create accurate and timely block time reporting
2000-2014 Community Health Network Regional Executive Director Indianapolis, IN Surgical Services
Responsibilities include:
- Operational and strategic responsibilities for multiple for-profit joint venture ambulatory surgery centers and not-for-profit hospital based perioperative services
Accomplishments:
- Established the largest multi-hospital robotics program in the state
- Collaborated with robotic providers to create a multi-specialty Robotic Department of the Medical Staff focusing on peer review and creation of privileging criteria
- Implemented Periop 101 program to create a consistent pipeline of operating room nurses to support growth
- Organized and facilitated a successful EPIC implementation from paper for several surgical locations
- Achieved greater than 99% compliance for the SCIP value-based purchasing metric
- Secured year over year positive return on investment for joint venture owners through successful management of ambulatory surgery centers
- Achieved Bariatric Center of Excellence
- Ensured successful regulatory surveys and accreditations with Joint Commission and AAAHC
- Oversaw activities supporting the creation of a new ambulatory surgery center inclusive of design, construction, accreditation, hiring, training, and operationalizing
1997-2000 Community Health Network Team Leader, Operating Room
Indianapolis, IN Community Surgery Center North
1995-1997 Community Health Network Coordinator, Operating Room
Indianapolis, IN Community Surgery Center North
1992-1995 Community Health Network Staff RN, Operating Room
Indianapolis, IN Community Surgery Center North
1991-1992 IU Medical Center Staff RN, Operating Room
Indianapolis, IN
EDUCATIONAL HISTORY
2023 Louise Herrington School of Nursing
Baylor University
Dallas, TX
2003 Indiana University Kelley School of Business
Indianapolis, IN
Master’s in Business Administration
1991 DePauw University
Greencastle, IN
Bachelors of Science in Nursing
CERTIFICATIONS
2021 - Current Nurse Executive Advanced – Board Certified (NEA-BD)
2017-2020 Certified Surgical Services Nurse Manager (CSSM)
1994-2004 Certified Perioperative Nurse (CNOR)
AWARDS & HONORS
2021 Kootenai Health Diamond Award Winner for Leadership Recognition
2020 Soroptimist Woman of Distinction, Coeur d’Alene
2019 Kootenai Health Daisy Nurse Leader
2019 Kootenai Health Top Decile, Excellence in Engagement (Gallup)
1990 Sigma Theta Tau, International Honor Society
PROFESSIONAL ACTIVITIES
2021 Leadership Academy Post Falls, Idaho Chamber of Commerce
2021 Kootenai Health Aspiring Nurse Leader Program Mentor
2019-present Board of Managers, Kootenai Outpatient Surgery
2013-2014 Board Member, Meals on Wheels, Hamilton County, Indiana
PROFESSIONAL MEMBERSHIPS
American Organization of Nurse Executives (AONE)
American Nurses Association (ANA)
Association of Perioperative Registered Nurses (AORN)
Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN)
Society of Gastroenterology Nurses and Associates (SGNA)
Society of American Gastrointestinal and Endoscopic Surgeons (SAGE)
Work History
Executive Director Surgery, Women's and Children's Services — November, 2014 to present
