Strategies & Skills to Broaden Inclusive Communication in Healthcare | Part 4 of 4 ★
Webinar/Online
Tuesday, August 5, 2025 at 6:30pm ET - 8:30pm ET
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Posted by ANA-New York
EducationInfo
Topic
Mentorship and Professionalism in Training 2.0
Credits Offered
This event offers
2.0 CE credits
to attendees.
Accreditation Info:
American Nurses Association — Massachusetts.
Additional Information
Participants continue to learn strategies and skills including how to rebound, move beyond feelings of guilt and shame to practice a meaningful apology in the setting of a microaggression. Brené Brown’s 4-step process supports participants practice of specific strategies to build resilience. A discussion of microaggressions, their impact and the difference between ‘Calling in’ vs ‘Calling out’ is supported by using role play to practice interrupting a microaggression using strategies from the ACTION Model. To close, participants will review the topics and skills from the 4-part series and celebrate their growth.
Key Takeaways:
- Identify risk factors associated with Imposter Syndrome
- Learn the difference between impact vs. intent of communication and behavior
- Learn the Bystander Effect and ways to overcome it
- Identify microaggressions and their impact
This activity has been submitted to American Nurses Association Massachusetts for approval to award contact hours. American Nurses Association Massachusetts is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. For more information regarding contact hours, please call ANA-NY Executive Director Jeanine Santelli at (518) 949-9254.
Speakers
Vice President Faculty Development
Northwell Health
Director of Education and Policy
Military Liaison Services
Northwell Health
Event Agenda
Strategies & Skills to Broaden Inclusive Communication in Healthcare | Part 4 of 4 ★
Event Agenda
Tuesday, August 5, 2025 at 6:30pm ET - 8:30pm ET
All times listed in
Eastern Time (US & Canada).
Download event agenda (PDF)
Tuesday, August 5, 2025
-
6:30pm - 7:15pm
Shame Resilience Part 2: Apology
- Practice how to rebound in the moment and move beyond feelings of guilt and shame
- Describe the components of a meaningful apology in the setting of a microaggression
- Use Brené Brown’s 4 step process to list and practice specific strategies to build resilience through constructive engagement with shame -
7:15pm - 8:00pm
Upstanding Part 1: Microaggressions
- Describe and identify microaggressions and their impact
- Compare and contrast ‘Calling in’ vs ‘Calling out’
- Describe ACTION Model to interrupt a microaggression
- Using role play, practice interrupting a microaggression as it is happening and debrief with the person who initiated it -
8:00pm - 8:30pm
Closing
- Review the topics and skills covered
- Share appreciation for the group and its members and celebrate their growth