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Strategies & Skills to Broaden Inclusive Communication in Healthcare | Part 4 of 4 ★

Webinar/Online

Tuesday, August 5, 2025 at 6:30pm ET - 8:30pm ET
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Posted by ANA-New York

Education

Info

Topic

Mentorship and Professionalism in Training 2.0

Credits Offered

This event offers 2.0 CE credits to attendees.
Accreditation Info: American Nurses Association — Massachusetts.

Additional Information

Participants continue to learn strategies and skills including how to rebound, move beyond feelings of guilt and shame to practice a meaningful apology in the setting of a microaggression. Brené Brown’s 4-step process supports participants practice of specific strategies to build resilience. A discussion of microaggressions, their impact and the difference between ‘Calling in’ vs ‘Calling out’ is supported by using role play to practice interrupting a microaggression using strategies from the ACTION Model. To close, participants will review the topics and skills from the 4-part series and celebrate their growth. 

Key Takeaways:

  • Identify risk factors associated with Imposter Syndrome 
  • Learn the difference between impact vs. intent of communication and behavior 
  • Learn the Bystander Effect and ways to overcome it 
  • Identify microaggressions and their impact 

This activity has been submitted to American Nurses Association Massachusetts for approval to award contact hours. American Nurses Association Massachusetts is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. For more information regarding contact hours, please call ANA-NY Executive Director Jeanine Santelli at (518) 949-9254. 

Speakers

Alice Fornari EdD, FAMEE, RDN, HEC-C

Vice President Faculty Development 
Northwell Health 

Cynthia LaRocca DNP, RN, NPD-BC

Director of Education and Policy
Military Liaison Services
Northwell Health

Event Agenda

Strategies & Skills to Broaden Inclusive Communication in Healthcare | Part 4 of 4 ★

Event Agenda

Tuesday, August 5, 2025 at 6:30pm ET - 8:30pm ET

All times listed in Eastern Time (US & Canada).
Download event agenda (PDF)

Tuesday, August 5, 2025

  • 6:30pm - 7:15pm

    Shame Resilience Part 2: Apology

    - Practice how to rebound in the moment and move beyond feelings of guilt and shame
    - Describe the components of a meaningful apology in the setting of a microaggression
    - Use Brené Brown’s 4 step process to list and practice specific strategies to build resilience through constructive engagement with shame

  • 7:15pm - 8:00pm

    Upstanding Part 1: Microaggressions

    - Describe and identify microaggressions and their impact
    - Compare and contrast ‘Calling in’ vs ‘Calling out’
    - Describe ACTION Model to interrupt a microaggression
    - Using role play, practice interrupting a microaggression as it is happening and debrief with the person who initiated it

  • 8:00pm - 8:30pm

    Closing

    - Review the topics and skills covered
    - Share appreciation for the group and its members and celebrate their growth

Register For This Event

Member
$5.00

Non-Member
$10.00