Company

CovenantHealth at Home with Compassus

Position Summary

Coordinates intake of referrals, obtains patient information and physician orders, performs admissions of appropriate patients, establishes initial plans of care, assists with assignments of patients to field nurse for ongoing case management, assists with team conferences, insures that patient care records are accurate and complete, shares clinical expertise with nursing staff, coordinates services with social worker, and contributes to the performance improvement program of Hospice of Lubbock. Requires minimal supervision.

Charge/Lead

Assists in the coordination of clinical services for Hospice of Lubbock. Ensures coordination with referrals, obtains patient information and physician orders, performs admissions of appropriate patients, establishes initial plans of care, assists with assignments of patients to field nurse for ongoing case management, assists with team conferences, insures that patient care records are accurate and complete, insures coding of patient diagnosis, shares clinical expertise with nursing staff and other team disciplines, and contributes to the performance improvement program of Hospice of Lubbock. Serves as the Alternate Nursing Supervisor when Clinical Manager is unavailable. Requires minimal supervision.

Position Specific Responsibilities

• Receives and processes intake information on patients referred for hospice care to include determination of appropriateness of admission based on Hospice of Lubbock admissions criteria.
• Initiates coordination of services for new admissions such as securing durable medical equipment, supplies and prescription items.
• Assists with team conference as requested.
• Conducts team conference with or in the absence of the Clinical Supervisor.
• Contributes to performance improvement and standards by monitoring documentation in patient charts to assure completion and accuracy.
• Make recommendations on policy and/or procedure additions and changes as necessary.
• Shares clinical expertise with patient care staff.
• Obtains physician signatures and those of other disciplines according to policy.
• Submits documentation in a timely manner.
• Participates in the on-call schedule.
• Charge/Lead:
• Coordinates clinical activities and support measures for hospice patients by ensuring appropriate admissions, resources appropriate staff with tasks and assisting with logistical arrangements in support of patient care.
• Secures for new admissions plan of care requirements such as durable medical equipment, supplies and prescription items.
• Insures the coding of patient diagnosis and develop the initial scope of the plan of care to meet all regulations and guidelines for quality hospice care.
• Oversees the Intake LVN in making assignments to interdisciplinary team members.
• Utilizes available staff in most efficient manner in collaboration with Clinical Manager, aware of agency’s productivity requirements and staffs accordingly.
• Support Clinical Manager with phone, coverage, takes MD orders and writes a verbal order, reports all new orders to Clinical Manager and pertinent IDG team members.
• Assists in staffing all visits in accordance with visit frequency and authorization.
• Reports to Clinical Manager or Director any visit discrepancies, order discrepancies or plan of care needs.
  
  

Education And/or Experience

• Required - Coursework/Training 18 hours of Hospice training.
• Required - Coursework/Training 6 hours of Bereavement training.
• Preferred - Bachelor's Degree Nursing.
• Preferred - 2 years Nursing experience.
• Required - Experience in working with terminally ill patients.
  
  

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Language Skills: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
• Language Skills: Advanced communications skills (verbal and written).
• Language Skills: Ability to communicate well, preferred.
• Other Skills and Abilities: Advanced assessment skills related to patient and family care.
• Other Skills and Abilities: Organizational and leadership skills and abilities.
• Other Skills and Abilities: Ability to supervise in accordance with agency’s policies and applicable laws.
• Other Skills and Abilities: Ability to respond to common inquiries or complaints, regulatory agencies or members of the business community.
• Other Skills and Abilities: Time management.
• Other Skills and Abilities: Ability to operate standard office equipment.
• Other Skills and Abilities: High level of clinical expertise.
• Other Skills and Abilities: Ability to interact comfortably with new patients/families during initial assessment, preferred.
• Other Skills and Abilities: Ability to communicate hospice benefits concisely and completely to patient/family, preferred.
• Other Skills and Abilities: Self-starting, motivated and able to work with minimal supervision, preferred.
• Other Skills and Abilities: Knowledge of nursing process, preferred.
• Other Skills and Abilities: Ability to develop appropriate patient care plans which will address needs present at initial assessment, preferred.
• Other Skills and Abilities: Understands and cooperates with the team approach to patient care, preferred.
• Other Skills and Abilities: High energy level and a willingness to work additional hours when necessary to accomplish designated tasks, preferred.
• Other Skills and Abilities: Productive time management skills, preferred.
  
  

Certifications, Licenses, and Registrations

• Required upon hire: Texas Registered Nurse License (Vendor Managed)
  
  

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Build a Rewarding Career with Compassus

At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

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We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.
  
  

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At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.