Description

Job Summary

Management and supervision of the day-to-day operations of the occupational clinic. Responsible for providing leadership, staff oversight, training and development and management of administrative processes, personnel, clerical, technical, and maintenance functions; planning and assigning duties to employees; monitoring the activities of all operating components to assure provision of high-quality employee care. Provides direct clinical care for employees, as appropriate.

Schedule: Monday - Friday 8:00am - 4:00pm or 9:00am - 5:00pm. 

 

Essential Duties and Responsibilities

• Provide best in class customer service to client’s employees, management, and vendor partners.
• Oversee daily clinic operations assuring compliance with all WORKCARE clinic administrative and personnel management policies and procedures.
• Understand and strive to meet and exceed client expectations for an on-site clinic and staff.
• Responsible for understanding all deliverables of contractual agreement.
• Participate in all internal WorkCare meetings as requested/assigned.
• Participate in all client-owned and driven on-site meetings as approved by the Program Manager.
• Reports directly to and communicates regularly with WorkCare Program Manager.
• Advise Program Manager of all potential out of scope of work requests/challenges.
• Understands the clinic manager’s role in each clinical situation as related to their professional qualification.
• Communicates with and takes direction in clinical matters directly from the assigned WorkCare Corporate Medical Director (CMD).
• Assist Program Manager in the new hire and on-boarding process.
• Supervise staff, approve staff time sheets, coach, develop, mentor staff and complete all required performance reviews.
• Manage clinic schedule in accordance with contractual agreement.
• Supervise all daily clinical and administrative clinic programs and supporting process(s).
• Assure clinic is maintained to the highest physical cleanliness and operating standards.
• Maintain all clinic equipment and supplies in a timely and cost-effective manner.
• Maintain and manage the electronic medical records system assuring all employee medical information is secure and confidential.
• Assure all clinic employees have access, are trained and utilize the electronic medical records system. Work towards elimination of paper records, as appropriate.
• Manage all external and internal vendor relationships.
• Identify new opportunities for clinic programs, policies, and procedures.
• Provide comprehensive injury management and medical case management of work-related injuries and illness as appropriate.
• Provide direct clinical care and emergency response as appropriate
• Perform additional duties and assume additional responsibilities as identified by the Program Manager for the efficient operation of the WorkCare on-site clinic.
• Communicate and partner with the client under the direction and oversight of the Program Manager.

 

Qualifications

Education and Experience

• Must be a graduate of an accredited school of nursing with a valid RN license in the state of Idaho.
• Bachelor of Science in Nursing is highly preferred.
• Certification in Occupational Health Nurse preferred.
• Must hold a current BLS certification.
• 3+ years’ experience of management and supervisory experience required, healthcare management experience preferred.
• NIOSH, CAOHC DOT Drug and Alcohol testing certifications a plus

 

Skills and Competencies

• Strong verbal, written and interpersonal communication skills.
• Must be able to demonstrate the ability of maintaining privacy and confidentiality.
• Strong critical thinking skills; problem solving, and decision making.
• Must have the ability to gather data, compile information and prepare reports.
• Ability to manage multiple priorities, with attention to detail and accuracy.
• Ability to create and edit written materials.
• Ability to communicate effectively to a variety of audiences.
• Skill in organizing resources and establishing priorities.
• Demonstrate cooperative behavior with colleagues, supervisors and clients.
• Strong time management, organizational, and follow-through skills.
• Ability to meet and exceed daily and weekly individual performance goals.
• Ability to work independently as well as assisting other team members when needed.
• Requires regular and predictable attendance and punctuality.

 

Computer Skills

• Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and learn other software as needed.
• Experience with Electronic Medical Records (EMR), Cority experience a plus.

 

Physical Demands

• Requires sitting for long periods of time, working at a desk.
• Ability to work under stressful, sometimes unpredictable situations.
• Manual dexterity required for use of handling medical equipment, performing procedures, computer keyboard; Use hands/fingers to handle, control, or feel
• objects, tools, or controls.
• Required to stand, walk, stoop, kneel, crouch, and/or climb stairs; Some bending and stretching could be required.
• Ability to kneel and perform chest compressions for CPR life saving measures.
• May occasionally lift and/or move up to 50 pounds.

 

Work Environment

• Mainly indoor, office environment conditions.
• The noise level is usually moderate. 
• Air quality is good, and temperature is controlled.

 

 

The hourly pay range for this position is $50 - $53 per hour. Final compensation offered to the final candidate within this range depends on factors such as job-related knowledge, skills, experience, and qualifications.

Benefits for this position include paid time off; medical, dental, vision, and critical illness insurance; HSA, HRA, and FSA; life and disability insurance; EAP; 401K; legal and identity theft coverage; pet insurance and more. 

The preceding statements describe the general job responsibilities and individual’s qualifications inherent to this position. These are not intended to be construed as exhaustive lists. To perform this job successfully, the individual must be able to perform each essential function satisfactorily, accurately, and safely. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of their jobs. This job description may be reevaluated and/or modified at any time without notice.

Every qualified individual has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other classification protected by applicable local, state, or federal law.