Overview

VNA Health Group

Director of Clinical Operations (Hospice)

Hospice care is more than a service — it is a calling. It is a program designed to provide comprehensive comfort care while supporting families through some of life’s most profound moments. At VNA Health Group, hospice means healing the family and comforting the patient in the best way possible. We are seeking an experienced, compassionate Director of Clinical Operations (Registered Nurse) to lead our hospice clinical operations with purpose, integrity, and heart.

This key leadership role oversees the day-to-day clinical performance of our hospice teams, providing direct support and performance coaching to Clinical Managers. The Director ensures every patient receives dignified, coordinated, and high-quality care in accordance with federal and state regulations, while cultivating a culture of excellence, empathy, and collaboration.

Why VNA Health Group?

With over 113 years of excellence in home and community-based healthcare, VNA Health Group is a trusted organization committed to moving healthcare forward. We believe hospice care must always be grounded in humanity and compassion — supporting patients to live with dignity and comfort through life’s final chapter. Our supportive leadership team values innovation and integrity and empowers every team member to make a difference. As part of the VNA family, you’ll help lead a program grounded in the principles of patient and family-centered care, spiritual and emotional support, interdisciplinary collaboration, and respect for life’s final journey.

Position Highlights

• Lead hospice operations with a focus on quality, compliance, and compassion
• Coach and develop Clinical Managers, nurturing team resilience and excellence
• Oversee delivery of patient and family-centered care, including medical, spiritual, and emotional support
• Collaborate with interdisciplinary teams to ensure seamless, coordinated service delivery
• Drive continuous improvement in outcomes, satisfaction, and team engagement
  
  

Responsibilities

What You Will Do

• Oversee day-to-day operations across hospice branches, including budget and clinical performance
• Provide direct leadership and coaching to Clinical Managers and support teams
• Ensure care is delivered with dignity, compassion, and full regulatory compliance
• Implement best practices to optimize service quality, patient outcomes, and operational efficiency
• Promote interdisciplinary collaboration across nursing, physicians, social work, chaplaincy, aides, therapy, and bereavement support
• Lead initiatives that strengthen staff development, retention, and growth
• Maintain up-to-date knowledge of federal, state, CHAP, and payer regulations
• Monitor metrics to ensure high standards of care and identify areas for enhancement
  
  

Qualifications

What You Will Need

• Active NJ RN license; Bachelor’s degree in Nursing required, MSN preferred
• 10+ years of nursing experience, with 5+ years in clinical operations or hospice leadership
• Expertise in hospice philosophy, compliance, and interdisciplinary care
• Demonstrated success in staff development, performance coaching, and quality improvement
• Strong communication, organizational, and problem-solving skills
• Experience with budget management, accreditation, and financial analysis
  
  

Working Conditions/Physical Demand

Business office environment with phone and computer use. Travel to hospice sites and field engagement as needed.

What We Offer

• 403B and 401a retirement plans
• Tuition reimbursement and continuing education programs
• Health, dental, and vision insurance
• Robust clinical support and leadership development pathways
• Employee referral and recognition programs
• Public Service Loan Forgiveness Partner
  
  

#INDVNA

In compliance with New Jersey's Pay Transparency Act, the total compensation range for this position is USD $118,580 to USD $296,131.88. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions. The total compensation range reflects the total package, including base salary, overtime, bonuses, add-on incentives, special clinical compensation, retirement plans, and all other benefits. For more details about our benefits, please visit our Careers page.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.