Description

RN, Outpatient Primary Care

Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus.

Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.

A Brief Overview

The Registered Nurse (RN) in our high-volume outpatient Primary Care clinic serves as a critical care coordinator and patient advocate within a hospital-owned physician practice. This full-time role focuses on patient care coordination, clinical triage, and telehealth services rather than hands-on procedures. The RN acts as a liaison between patients and the medical team, ensuring continuity of care and effective communication across the care continuum.

What You Will Do

• Serve as the clinical point of contact, coordinating care plans in collaboration with physicians.
• Perform prompt telephone triage and manage incoming patient calls.
• Provide nursing support via telehealth platforms, including video visits.
• Manage walk-in patient triage and facilitate urgent care needs.
• Coordinate transitional care management to reduce hospital readmissions.
• Handle referrals, follow-ups, and pre-authorizations for tests or specialists.
• Manage medication-related tasks, including prescription refills and prior authorizations.
• Educate patients on chronic disease management and health maintenance.
• Document patient interactions accurately in the Electronic Health Record (EHR).
• Adhere to standardized triage protocols and clinical algorithms.
• Collaborate effectively with multidisciplinary teams for coordinated patient care.
• Advocate for patient needs and provide empathetic customer service.
• Participate in quality assurance initiatives and clinic meetings.
  
  

Education Qualifications

• Graduate of an accredited school of nursing required
• Bachelor's Degree BSN preferred
  
  

Experience Qualifications

• Minimum 1-2 years of nursing experience, preferably outpatient or primary care
  
  

Knowledge, Skills, And Abilities

• • EHR documentation and patient data management.
  • Telephone and clinical triage proficiency.
  • Familiarity with telehealth platforms.
  • Competency in care coordination workflows and referral management.
  • Knowledge of healthcare regulatory standards and quality metrics.
  • Exceptional verbal and written communication.
  • Compassion and empathy in patient interactions.
  • Strong teamwork and collaborative skills.
  • Excellent organizational and multitasking abilities.
  • Critical thinking and problem-solving capabilities.
  • Adaptability to dynamic clinical environments.
  • Professionalism, confidentiality, and patient advocacy.
    

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Current NJ License upon hire required
• BCLS - Basic Life Support BLS through American Heart Association upon hire required
• National certification related to specialty area upon hire preferred
• ACLS - Advanced Cardiac Life Support May be required dependent on specialty area
• PALS - Pediatric Advanced Life Support May be required dependent on specialty area
• NRP - Neonatal Resuscitation May be required dependent on specialty area
  
  

At Holy Name, we believe in rewarding every team member with more than a paycheck—we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $36.25/hour - $43.50/hour

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members. Holy Name is an Equal Opportunity Employer.