Position Overview
Deaconess Health System is seeking an experienced and dynamic Chief Nursing Officer (CNO) to provide leadership in advancing coordinated, cost-effective, quality patient care and nursing services across our Indiana Region campus-based acute care facilities. This role will support nursing and uphold the Catholic identity of Deaconess Memorial Medical Center. As part of our Magnet Recognition Program, the CNO will ensure the ongoing designation status and alignment with ANA Nursing Scope and Standards of Practice. This leadership role requires strong collaboration with clinical and support leaders to drive patient care outcomes and clinical excellence.

Key Responsibilities

• Nursing Practice & Performance:

  • Implement and adhere to the American Nurses Association Standards of Practice and Standards of Performance.

  • Lead nursing teams to ensure optimal patient care, addressing clinical practices, policy development, and evidence-based practices to exceed patient care outcomes.

  • Provide mentoring and direction to staff, ensuring quality patient care that meets professional, regulatory, and government standards.

• Strategic Leadership:

  • Lead with a vision aligned to Deaconess Health System’s mission, values, and strategic goals.

  • Identify, implement, and monitor clinical practices that support patient-centered care.

  • Manage and support departmental operations, ensuring that objectives are met through effective communication, change management, and decision-making.

• Quality, Safety & Compliance:

  • Collaborate with Directors and Managers to improve quality outcomes and meet patient safety goals.

  • Promote a culture of safety, ensuring that national patient safety goals are met and operational audits are completed.

  • Ensure compliance with all regulatory, accreditation, and core measure standards.

• Human Resource Management & Workforce Engagement:

  • Foster a positive and engaged workforce by providing mentorship and development opportunities for staff.

  • Ensure workforce competence through hiring, training, and performance appraisal systems.

  • Resolve conflicts promptly and effectively to maintain staff satisfaction and retention.

• Building Customer Loyalty:

  • Use feedback from staff, physicians, and patients to improve service delivery and enhance satisfaction.

  • Identify and address trends, complaints, and concerns in a timely manner to improve relationships and enhance retention.

• Fiscal and Resource Management:

  • Oversee budget preparation and manage resources efficiently.

  • Demonstrate financial accountability by meeting budgeted revenue and expense ratios.

Education & Experience Qualifications

• Education:

  • Bachelor's degree in Nursing required.

  • Master's degree in Nursing, Healthcare, or Business Administration required.

• Experience:

  • A minimum of 5 years of relevant nursing leadership experience.

  • Experience in project management, using six-sigma methodology, is preferred.

  • Familiarity with EPIC electronic health records is a plus.

Skills & Abilities:

• Strong leadership and communication skills.

• Demonstrated ability to manage complex situations with a focus on quality, patient safety, and compliance.

• Ability to apply statistical analysis and data interpretation to improve patient care and operations.

• Expertise in developing presentations, managing teams, and strategic problem-solving.

Licenses & Certifications:

• Current RN licensure in the State of Indiana required.

• NE-BC certification (or obtain within 2 years) required for Nurse Executive Board Certification.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.