a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Job Description - Case Manager (Registered Nurse)

Location: St. Cloud, FL
Schedule: Monday-Friday, 8 am-5 pm
Work Setting: Onsite, outpatient clinical environment
Dress Code: Navy blue scrubs

Overview

We are seeking an experienced and patient-centered Case Manager (RN) to support individuals with high-risk health conditions and help reduce overall admissions, readmissions, and emergency room utilization. This role focuses on empowering patients through education, resource support, and advocacy while collaborating closely with a multidisciplinary care team.

Key Responsibilities

The Case Manager will have the following core duties:

• Support patients with complex or high-risk medical conditions to effectively navigate the healthcare system.
• Reduce avoidable hospital admissions, readmissions, and emergency department visits through proactive outreach and care coordination.
• Educate patients and families on health conditions, treatment plans, medications, and self-management strategies.
• Serve as an advocate and resource to enhance patient quality of life.
• Collaborate with physicians, nurses, pharmacists, social workers, laboratory staff, and other allied health professionals.
• Monitor patient progress, identify barriers to care, and address gaps in treatment.
• Maintain accurate, timely documentation in accordance with organizational and regulatory standards.
• Uphold HIPAA and patient confidentiality requirements.
• Use medical equipment appropriately and learn equipment maintenance as needed.

Required Skills, Experience, and Attributes

Experience Requirements:

• Prior healthcare experience in a hospital, urgent care, or primary care setting is required.
• Medicare Advantage experience is preferred.

Skills & Competencies:

• Strong verbal communication and interpersonal skills with the ability to interact professionally with patients and staff at all levels.
• Ability to work independently with minimal supervision.
• Effective multitasking skills in a fast-paced environment.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office, including Excel.
• Working knowledge of medical terminology.
• Knowledge of medical equipment and willingness to learn equipment maintenance.
• Understanding of HIPAA regulations.
• Ability to successfully complete a color blindness test.

Preferred Qualifications (Nice to Have)

• Bilingual in English and Spanish
• IV certification

Required Certifications

• Active Registered Nurse (RN) license
• Basic Life Support (BLS) certification

Additional Details

• Work Days: Monday through Friday
• Travel: No travel required
• Multiple Work Locations: No
• In-Home Patient Visits: No

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