If you have configured account recovery methods or have a mobile phone
number on file, you will be provided with an option to select how you
want to recover your account.
You may choose to receive an email containing instructions on how to
reset your password, or receive a text message with a verification code.
If you have not entered any account recovery methods and do not have a
mobile phone number on file, you will receive an email immediately after
entering your account's email address with instructions on how to reset
your password if your email corresponds to an account on
Nursing Network.
If you are having trouble receiving the password reset email:
-
Allow a few minutes to receive the email with instructions to reset
your password
-
If you are using a web-based email client (Gmail, Yahoo, etc.),
try refreshing the page
-
Check your spam folder for a message from
notifications@nursingnetworkmail.com
-
Add
notifications@nursingnetworkmail.com
to your address book to ensure this and any future emails
are delivered to your account successfully
If you are having trouble receiving the verification text message:
-
Please allow a few minutes to receive your verification code
-
Some devices have settings to filter messages from unknown senders.
Please check for any filtered messages on your device.
If you are still having issues receiving your password reset email or
verification code, resetting your password, or logging in to
your account, please
contact support.